Privacy Policy

Effective Date: 28 April, 2025

MD NEWS LIVE ("we", "our", or "us") is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our CRM, website, or mobile application.

Data We Collect

• Name, phone number, email address, and other contact details
• Business and lead-related information submitted via forms or CRM
• IP address, location, and device information
• App usage logs, page visits, and analytics
• Files, media, or photos uploaded within the system

How We Use Your Data

• To deliver and enhance CRM features and app functionality
• To communicate via email, SMS, or phone regarding updates or services
• To provide customer support and handle queries
• To track leads, service performance, and marketing analytics
• To comply with legal obligations or respond to lawful requests

Permissions We Require

The mobile app may request access to the following permissions for functional purposes:

• 📍 Location – for live tracking or tagging site visits
• 📷 Camera & Gallery – for photo uploads
• 📞 Phone – to enable call actions within CRM
• 🎙 Microphone – if audio notes or recordings are supported
• 🔔 Notifications – for task alerts and lead updates

Data Security

Your data is stored on encrypted servers with SSL protection. We implement industry-standard practices including firewalls, role-based access, and regular audits. We follow ISO/IEC 27001 guidelines for data protection.

Data Retention & Deletion

We retain your information as long as your account remains active or as required by law. You may request permanent deletion or correction of your data at any time by contacting us at info@mdnewslive.com.

Sharing & Third Parties

We do not sell or rent your personal data. Data is only shared with authorized partners or vendors strictly for fulfilling services. Legal disclosure may occur if required by law, court order, or government request.

Cookies & Tracking

We use cookies and session identifiers to maintain login state and analyze traffic. Users can manage cookies from browser settings.

Children’s Privacy

Our service is not intended for children under the age of 18. If such data is detected, it will be deleted immediately and access revoked.

Data Breach Notification

In case of a data breach, users will be notified within 72 hours via email as per applicable data protection laws.

Compliance Framework

• Information Technology Act, 2000 (India)
• Information Technology Rules, 2011
• GDPR – General Data Protection Regulation (EU)
• CCPA – California Consumer Privacy Act (USA)

Updates to This Policy

This policy is subject to updates. The latest version is always available at https://mdnewslive.com/admin.

Jurisdiction

Any dispute shall be governed under the legal jurisdiction of the location where MD NEWS LIVE is officially registered.

Contact Us

If you have questions, feedback, or data concerns, email us at info@mdnewslive.com or call 9667853030.